Welcome to MHEDA’s new LMS platform!
This is a Member ONLY resource designed to provide you with a modern way to enhance your professional career development and track your learning progress. Enjoy affordable access to industry and business training in one convenient location. The LMS includes exclusive industry-specific online courses as well as recordings of past MHEDA webinars and conferences.
Not a Member?
These popular industry-specific bootcamps are ideal for new employees as well as industry veterans to become more familiar with our industry and terminology.
MHEDA members give a first-hand account of how and why they use the Distributor Statistical Comparison (DSC) report in their businesses. They discuss the major data points in the report to explain what the data means, why that might be happening, and how to use it to implement change and strengthen your business. Member Price: FREE
In a successful material handling dealership, it is critical to maintain clearly defined revenue and gross profit contributions from your aftermarket departments, in particular, the Parts and Service Departments. Not only does high performing aftermarket departments assist a dealership in account retention by providing high levels of customer satisfaction and uptime, but it is also critical to achieve KPI’s and metrics that will guarantee your dealerships financial performance which allows growth, deeper training and more. Member Price: $299
This is another blind spot in customer management that dealers too often overlook. Dealers have a culture that SEPARATES technicians from the sales process, when (if given the proper tools), the relationship between the technician and the customer can be much more meaningful and beneficial for the dealer, both in additional revenues, and administrative cost savings. The service menu program provides the structure for dealers to leverage every interface between customers and dealership personnel. Member Price: $59
The U.S. population is increasingly diverse, and in some industries, the composition of the workforce is 70% minority. This shift in demographics is a permanent one and brings many changes to our society and our workforce. These changes also bring unique challenges to employers and workers as values sometimes differ between various cultures. This series will discuss how to be a culturally-friendly employer and how employees can work with and market to people not like them. Member Price: $199
FREE On-Demand Webinars
MHEDA members have free access to past webinar recordings on topics such as financial benchmarking, marketing, employee relations, economics and more!
Technology Strategies for Navigating Your Business
Mobile tech, office collaboration techs, customer relationship management, artificial intelligence, augmented reality, cyber-security…these are only a few of the major technology trends that are having a significant impact on your business. Join Gene Marks for a review of the hottest technologies and how the most successful businesses in your industry are using them.
Winning the War for Talent: Building a Talent Strategy
Alex Chausovsky, Director of Analytics & Consulting, Miller Resource Group will provide a comprehensive review of what it takes for companies to develop and continuously improve a cohesive and intentional talent strategy at the senior management level, including specific recommendations for business leaders to take back to their organizations and effectively institute change from within.
The Importance of a Multi-Channel Marketing Program
Just like diversifying a financial portfolio, it’s best to have an omnichannel approach when it comes to marketing. This means making sure you’re present, active, and engaged across multiple channels. From website to ads to email to social, let’s discuss the importance of an omnichannel strategy and why it’s so critical to marketing success today.
Connecting Passion, Purpose, and Culture – Leadership from the Inside Out
Just like diversifying a financial portfolio, it’s best to have an omnichannel approach when it comes to marketing. These are incredibly trying times. Now more than ever, it’s important that we take great care of ourselves so that we deliver great care to those we serve. The session will include lessons learned from working with hundreds of organizations along with evidence-based research.
Note: Courses and series must be registered per individual so that test scores and certificates of completion can be correctly awarded. Individuals will have access to the course or series for 90 days from the date of registration. Prices and programs are subject to change.
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