Frequently Asked Questions
Below is a list of frequently asked questions about the MHEDA LMS. If you have additional questions, contact MHEDA at 847-680-3500 or firstname.lastname@example.org.
What is the LMS?
LMS stands for Learning Management System; an online hub filled with a variety of on-demand business courses and series designed to enhance your material handling career development.
Who is the LMS designed for?
The LMS is designed for individuals working at companies involved in the material handling industry. MHEDA created this training portal as an exclusive Members Only resource! Find courses for:
- New Hires
- Customer Service Reps
- Parts & Service Managers
- Project Managers
- Rental Managers
- Sales Professionals
- Senior Management
Why should I use the LMS?
Utilizing the LMS is an investment in your employees, your organization and yourself! A smart, educated team will reach professional, personal and company goals.
- Affordable – find courses as low as $29.
- Industry Specific – discover Material Handling topics featuring industry experts.
- Modern – educate the next generation in your organization.
- Business Training, Not product training – Look to your supplier for product training and MHEDA’s LMS for Business Training (sales, service, communications, negotiations, management, and more!)
- Track Progress – measure your progress and receive a “Certificate of Completion” when you complete a career track.
- Virtual Learning – listen to webinars and/or watch videos.
- On-Boarding Resource – use the LMS to train new employees and individuals that are new to the Material Handling industry.
- Get to the Next Level – Help your rising stars get to the next level.
- Individual Courses – design your own learning path.
- MHEDA Conference Recordings –watch videos of speakers presenting at popular MHEDA Conferences!
Where & when can I use the LMS?
Anywhere! Enjoy convenient access from your computer or mobile device, when and where it works in your schedule. Plus, enjoy three months (90 days) of accessibility so you can take your time!
What are Individual Courses?
Individual courses represent a variety of essential business topics. Design your own learning path and choose courses that are right for you/your team. Courses are available as:
- Industry Bootcamps - Group of industry-specific sessions under one main topic.
- Conference Recordings - Recorded MHEDA Conference presentations; presented by Members and Industry Experts.
- On-Demand Presentations/Webinars - Recorded presentations and webinars; presented by Members and Industry Experts.
Can I give access to the courses to my entire team?
Similar to a University course, courses in the LMS are registered per individual so that test scores and certificates of completion can be correctly awarded.
How long do I have access to a course or career track?
You will have access to the course for 90 days from the date of registration.
Where do I find a list of all the courses and career tracks?
Visit the complete catalog to find LMS courses that are right for you and your team! You can even search the available courses by category, course type, and keyword.
How do I login and register for a course or career track?
The LMS courses are an exclusive benefit for MHEDA members so you must login with your member account. This is the same account used on the main mheda.org website. You can reset your password or create a new account if necessary (see below). Login to your account and then choose courses to register and check out with a credit card. You will be able to register yourself of other employees from your company. The registered individual will then have immediate access to those courses.
How do I reset my password?
If you already have a member account with MHEDA but do not know your password, choose “Forgot Password” on the login screen. Enter the email address associated with your account and click Submit. You will receive an email with a link to reset your password. Be sure to check your spam folder if you don’t see the message in your inbox. If you have problems receiving this message or accessing the link, contact Lori Zarling at email@example.com.
How do I create a new account?
If you are an employee of a MHEDA member company but do not have an account, you can create a new account online. Choose “Create An Account” on the login screen. Follow the steps to complete all the requested information. When asked for your company, be sure to search for your company as directed to correctly attach your account as an employee of the MHEDA member. Please note, you cannot have multiple accounts using the same email address. If you have problems creating this account, contact Lori Zarling at firstname.lastname@example.org.
Where do I access the course after I complete registration?
You can access your course for 90 days after the date of registration. To access the course, login to your account. Then go to the “Dashboard” page which is found in the menu in the right column. This page will list any courses that have been registered and available to you. Click on the title of the course you want to view and the course will open. The LMS will track your progress by checking off segments as you complete them and pass the quiz.
As a manager/supervisor, can I view my employees’ progress and results for a course and/or career track?
Yes, you can request access to employees’ progress. With this access, you will login to your account to view the list of employees assigned to you. For each employee, you will see the time spent on a course, the percent of the course completed, and the test result percentage. To request this access, contact Lori Zarling at email@example.com with the names of your employees.
Can I see a sample of the system or course before I register?
You can see a number of short preview clips on the individual course descriptions when applicable. Additional previews are being added. If you want a demo of the site or a preview of a specific course, contact Katie Richards at firstname.lastname@example.org
Contact MHEDA at 847-680-3500 or email@example.com.
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