Catalog Advanced Search
-
This course arms salespeople with the tactical knowledge they need to prevail in price negotiations—to persist when buyers resist. The specific focus is dealing with price-sensitive customers and protecting margins. Member Price: $59
Presented by Paul Reilly, Reilly Sales Training
This course arms salespeople with the tactical knowledge they need to prevail in price negotiations—to persist when buyers resist. The specific focus is dealing with price-sensitive customers and protecting margins.
This course includes:
- The Culture of Cheap (2:01)
- Realities of Price Objections (3:52)
- Price Sensitivity Research (7:08)
- What Prevents Selling Value (4:58)
- How Buyers Make Decisions (5:04)
- Proactive Probing Tips (7:36)
- Presenting Your Solution (8:52)
- Driving Forces Behind Price Resistance (3:36)
- Responding to Price Objections (4:40)
Member Price: $59
Paul Reilly
President
Tom Reilly Training
Paul Reilly is a speaker, sales trainer, author of Selling Through Tough Times (McGraw-Hill, 2021), co-author of Value-Added Selling, fourth edition (McGraw-Hill, 2018), and host of The Q and A Sales Podcast.
Paul Reilly began his training career by joining Tom Reilly Training.
Paul attended the University of Missouri – Columbia, where he earned his undergraduate degree in Business Marketing. He went on to earn his MBA from Webster University.
In 2020, Paul earned his CSP (Certified Speaking Professional) designation. Fewer than 18 percent of professional speakers have earned this designation. Paul is a frequent contributor to a variety of online and trade magazines. He is also a faculty member of the University of Innovative Distribution—UID.
Paul is a salesperson at heart. He began his “sales” career at the age of 16 in St. Louis, MO. During high school, he sold car washes for Waterway Gas & Wash. During college, he started a painting company through the franchise organization, College Pro.
Paul has over 15 years of professional sales experience. His first professional sales job was selling propane for Ferrellgas. After several months of exemplary performance, he was given an opportunity to sell in one of the largest territories in the country.
For six years, he sold tools and fasteners for the Hilti organization. A majority of his time was spent selling to customers in the petrochemical and power generation markets. During his tenure, he joined the Hilti Master’s Club in 2010 and was recognized in 2011 with Hilti’s Three Million Dollar Sales Club.
Paul also sold medical gas equipment for Allied Healthcare Products, a St. Louis-based medical supplier. He was able to grow his business by increasing distributor sales and re-penetrating the Canadian market.
Paul’s training methods draw from his diverse sales background. He can relate to your salespeople because he has faced the same challenges and opportunities they face on a daily basis. Paul was a top performer in his sales career because he embraced the Value-Added Selling message.
Register yourself and/or other employees of your company!
Click the button below to register yourself or other employees for this course. You will be able to register multiple employees at the same time. Once you complete the registration, you will receive an order confirmation receipt and each registrant will receive an email confirmation with a link to access their course. The registrants will have access to the course for 90 days from the date of registration.
Member Price: $59
-
Register
- Member - $59
- More Information
-
Top performing companies understand the important role that customer feedback plays in developing this experience. This course will review effective methodologies to receive customer feedback including effectively executed surveys, customer advisory boards, identification of at-risk customers, and market research. Member Price: $59
presented by Shari Altergott, Chief Experience Officer, The CX Edge
The Customer Experience is a never-ending process that must be constantly reevaluated and adjusted based on market demands. Top performing companies understand the important role that customer feedback plays in developing this experience. Surveys can be an effective method to gain this feedback, if developed and executed appropriately, but they are not the only way. This course will review effective methodologies to receive customer feedback including effectively executed surveys, customer advisory boards, identification of at-risk customers, and market research.
This course includes:
- Value of Customer Feedback (4:42)
- Types of Feedback (6:37)
- Surveys (16:01)
- Customer Advisory Boards (5:04)
- Customer Outreach (3:32)
- Market Research (4:12)
- Keys to Successful Feedback Programs (1:43)
Member Price: $59
Shari Altergott
Chief Experience Office
The CX Edge
Shari is a proven leader and market developer with a focus on the Customer Experience. She has a proven track record in the operations, project management, marketing, and growth acceleration. Shari has a successful history in building and developing winning teams, lead generation, public relations, and expanding market presence. She is dedicated to building successful business partnerships that solve complex challenges and increase profitability.
Shari also formally served as the Marketing Chair for the CSCMP Chicago Board, currently serves as an Executive Board Member for Loyola’s Supply and Value Chain Center and the Emcee for MHEDA’s Women in Industry Conference.
Register yourself and/or other employees of your company!
Click the button below to register yourself or other employees for this course. You will be able to register multiple employees at the same time. Once you complete the registration, you will receive an order confirmation receipt and each registrant will receive an email confirmation with a link to access their course. The registrants will have access to the course for 90 days from the date of registration.
Member Price: $59
-
Register
- Member - $59
- More Information
-
The U.S. population is increasingly diverse, and in some industries, the composition of the workforce is 70% minority. This shift in demographics is a permanent one and brings many changes to our society and our workforce. These changes also bring unique challenges to employers and workers as values sometimes differ between various cultures. This series will discuss how to be a culturally-friendly employer and how employees can work with and market to people not like them. Member Price: $199
Presented by Kelly McDonald, Founder, McDonald Marketing
The U.S. population is increasingly diverse, and in some industries, the composition of the workforce is 70% minority. This shift in demographics is a permanent one and brings many changes to our society and our workforce. These changes also bring unique challenges to employers and workers as values sometimes differ between various cultures.
This series includes:
How to Be a Culturally-Ready, Culturally-Friendly Employer
This presentation will focus on how you can best reach and retain diverse workers by understanding varying levels of acculturation, differences in values, and how to increase productivity and retention among your diverse workforce. Length: 1 hourHow to Work With and Lead People Not Like You
This session will cover the many ways we can be different from one another and how those differences manifest themselves in work situations. It will show how employees can succeed in today's diverse workplace without losing their minds or becoming frustrated by approaches to work that may differ from theirs. For those in leadership positions, or those who aspire to manage and lead others, this session will identify key ways in which you can effectively communicate, guide, and lead associates and colleagues who are not like you. Length: 1 hourHow to Market and Sell to People Not Like You
Our marketing environment has become more complex, and consumers have become more sophisticated. Diversity marketing is the new norm, and this doesn't simply mean racial diversity. Diversity comes in many forms: gender, race, age, life stage, language preference, sexuality, and hobbies or special interests are all ways in which people's differences are recognized. By recognizing these differences and tailoring your product, message or marketing efforts to reflect consumers' uniqueness, you are validating the importance of a consumer group. Length: 1 hourMember Price: $199
Kelly McDonald
Founder
McDonald Marketing
Kelly is a marketing and advertising specialist and considered one of the nation’s top experts in consumer trends, generational differences and leveraging the customer experience.
She is the founder of McDonald Marketing, which has twice been named one of the “Top Ad Agencies in the U.S.” by Advertising Age magazine and ranked as one of the fastest-growing independently-owned companies in the U.S. by Inc. Magazine. She has been featured on CNBC, in Forbes Magazine, BusinessWeek, Fast Company, on CNNMoney.com and on SiriusXM Radio.
Her client experience includes iconic brands such as Toyota, State Farm, Nike, Harley-Davidson, Miller-Coors and Sherwin-Williams.
Register yourself and/or other employees of your company!
Click the button below to register yourself or other employees for this course. You will be able to register multiple employees at the same time. Once you complete the registration, you will receive an order confirmation receipt and each registrant will receive an email confirmation with a link to access their course. The registrants will have access to the course for 90 days from the date of registration.
Member Price: $199
MHEDA Talks Podcast: Kelly McDonald on Diversity in the WorkplaceHost Shari Altergott, Chief Experience Officer of The CX Edge talks with Kelly McDonald, speaker of author of 4 best selling books. They discuss the how diversity impacts the workplace and how to recruit a more diverse workforce.
It's Time to Talk About Race at Work
by Kelly McDonald
This book will help you successfully create a fair and equitable workplace that recognizes diverse talent and fosters productive and constructive conversations in your organization.
MHEDA.org Resources for Members
As companies become more aware of the importance and benefits of having a diverse workforce, MHEDA has gathered a list of resources to help members gain a better understanding of what DE&I means to their business.
-
Register
- Member - $199
- More Information
-
Register
-
MHEDA members give a first-hand account of how and why they use the Distributor Statistical Comparison (DSC) report in their businesses. They discuss the major data points in the report to explain what the data means, why that might be happening, and how to use it to implement change and strengthen your business. Member Price: FREE
MHEDA has been dedicated to offering benchmarking resources to help members understand their profitability level and how they compare to their competition. In this course, MHEDA members give a first-hand account of how and why they use the DSC report in their businesses. They discuss the major data points in the report to explain what the data means, why that might be happening, and how to use it to implement change and strengthen your business.
The course includes:
- About the DSC Report (1:05)
- Why Benchmark? (3:34)
- Profit Margin (5:19)
- Financial Leverage/Debt to Equity (3:30)
- Operating Expenses (3:52)
- Asset Productivity (2:30)
- Employee Productivity (6:27)
- Aftermarket Operations (4:23)
- Margin by Product Category (7:26)
This course will review data from the 2023 Industrial Truck DSC Report. Reports are also compiled for Storage & Handling and Engineered Systems.
Member Price: FREE
About the DSC Survey & Report:
The MHEDA DSC (Distributor Statistical Comparison) Report is an annual financial benchmarking study that independently and confidentially analyzes financial data from MHEDA distributor and integrator members to provide key insights into how high-profit firms generate better profit numbers. It focuses intently on the key profit drivers – growth, gross margin, expenses, inventory turnover and accounts receivable collections. Survey participants receive a customizable, interactive dashboard for financial benchmarking. Learn more at www.mheda.org/dsc-survey.
Jeremy Wall
Goalmakers
Jeremy has a background in product design and business development and most recently as CEO of an IoT company in the mobility industry. Jeremy currently leads MHEDA’s Master Manager Program, hosted by his company Goalmakers. MHEDA’s Master Manager Program helps managers develop leadership skills, as well as financial fundamentals. The Master Manager Program weaves MHEDA’s DSC Benchmarking Results into the curriculum where Jeremy speaks to the financial trends of each report.
Tom Albero
President/CEO
Alliance Material Handling
John Gelsimino
President
All Lift Services
Katie Richards
Membership & Advocacy Manager
MHEDA
Register yourself and/or other employees of your company!
Click the button below to register yourself or other employees for this course. You will be able to register multiple employees at the same time. Once you complete the registration, you will receive an order confirmation receipt and each registrant will receive an email confirmation with a link to access their course. The registrants will have access to the course for 90 days from the date of registration.
Member Price: FREE
-
Register
- Member - Free!
- More Information
-
New employees will have the best chance to succeed if they first gain a basic understanding of our industry, our products, and our terminology. Forklift Bootcamp is a five part series that gives the industry background needed to start out right. The complete series will give an understanding of the dealership organization, forklift equipment, forklift components and applications. Member Price: $349
Presented by Dave Baiocchi
New employees will have the best chance to succeed if they first gain a basic understanding of our industry, our products, and our terminology. Forklift Bootcamp is a series of 5 parts that gives the industry background needed to start out right.
Part 1 - The Dealership (54 minutes)
- The 5 profit center model
- Interdepartmental strengths and challenges
- Customary applications
- Sales approach – Value proposition
- Acquisition methods for equipment
- Basic leasing, renting and financing models
- Customary service and rental programs
Part 2 - Forklift Equipment, Electric (35 minutes)
- Equipment dynamics and characteristics
- How forklifts work - The stability triangle
- Lift truck capacity basics
- The importance of “load center”
- Forklift data plates
- The ITA
- Forklift classes 1-3
- Motive Power
Part 3 - Forklift Equipment, Internal Combustion (38 minutes)
- ITA classes 4-7 lift truck equipment
- Right angle stack
- IC Fuels
- IC Power Trains
- Transmissions
- Tires and their importance
- Steering Systems
Part 4 - Forklift Components (44 minutes)
- Operators Compartment
- Masts and Carriages
- Forks
- Hydraulics
- Acronyms and abbreviations
Part 5 - Applications (31 minutes)
- Hydraulic Attachments
- Racking systems and usage
- Dock leveling equipment
- Dock door equipment
- Truck restraints
Note: Courses must be registered per individual so that test scores and certificates of completion can be correctly awarded. Individuals will have access to the course for one year from the date of registration.
This course is also available in Spanish.
Member Price: $349
Dave Baiocchi
Dave spent almost 40 years in the material handling industry. He founded Resonant Dealer Services to provide consultancy services across the core areas of dealership best practices and aftermarket opportunities. Prior to becoming a dedicated consultant, he served as a partner at J.M. Equipment Co. for 27 years including 10 years as a general sales manager, and 17 years as a Dealer Principal and Aftermarket Director.
Dave pasó casi 40 años en la industria del manejo de materiales. Fundó Resonant Dealer Services para brindar servicios de consultoría en las áreas centrales de las mejores prácticas de los concesionarios y las oportunidades del mercado de accesorios. Antes de convertirse en consultor dedicado, se desempeñó como socio en J.M. Equipment Co. durante 27 años, incluidos 10 años como gerente general de ventas y 17 años como director de distribuidor y director de posventa.
Campo de Entrenamiento de Montacargas - Serie completa de 5 partes
La finalidad de este curso es que empleados que son nuevos en la industria del manejo de materiales logren obtener un mejor entendimiento de nuestra industria, nuestros productos y nuestro argot. Este curso intensivo se comprende de 5 partes las cuales brindan los antecedentes de la industria necesarios para tener un buen comienzo.Register yourself and/or other employees of your company!
Click the button below to register yourself or other employees for this course. You will be able to register multiple employees at the same time. Once you complete the registration, you will receive an order confirmation receipt and each registrant will receive an email confirmation with a link to access their course. The registrants will have access to the course for 90 days from the date of registration.
Member Price: $349
-
Register
- Member - $349
- More Information
-
This first part in the five part series will give an understanding of a forklift dealership including the 5 profit center model; the sales approach and value proposition; basic leasing, renting and financing models; typical service and rental programs, and more. Member Price: $129
Presented by Dave Baiocchi
New employees will have the best chance to succeed if they first gain a basic understanding of our industry, our products, and our terminology. Forklift Bootcamp is a five part series that gives the industry background needed to start out right. This first part in the five part series will give an understanding of a forklift dealership including the 5 profit center model; the sales approach and value proposition; basic leasing, renting and financing models; typical service and rental programs, and more.
Part 1 - The Dealership includes:
- The 5 profit center model
- Interdepartmental strengths and challenges
- Customary applications
- Sales approach – Value proposition
- Acquisition methods for equipment
- Basic leasing, renting and financing models
- Customary service and rental programs
Video Presentation Length: 54 minutes
This course is part of the Forklift Bootcamp 5 Part Series. This course is also available in Spanish.
Note: Courses must be registered per individual so that test scores and certificates of completion can be correctly awarded. Individuals will have access to the course for one year from the date of registration.
Member Price: $129
Dave Baiocchi
Dave spent almost 40 years in the material handling industry. He founded Resonant Dealer Services to provide consultancy services across the core areas of dealership best practices and aftermarket opportunities. Prior to becoming a dedicated consultant, he served as a partner at J.M. Equipment Co. for 27 years including 10 years as a general sales manager, and 17 years as a Dealer Principal and Aftermarket Director.
Dave pasó casi 40 años en la industria del manejo de materiales. Fundó Resonant Dealer Services para brindar servicios de consultoría en las áreas centrales de las mejores prácticas de los concesionarios y las oportunidades del mercado de accesorios. Antes de convertirse en consultor dedicado, se desempeñó como socio en J.M. Equipment Co. durante 27 años, incluidos 10 años como gerente general de ventas y 17 años como director de distribuidor y director de posventa.
Forklift Bootcamp Complete 5 Part Series
New employees will have the best chance to succeed if they first gain a basic understanding of our industry, our products, and our terminology. Forklift Bootcamp is a five part series that gives the industry background needed to start out right. The complete series will give an understanding of the dealership organization, forklift equipment, forklift components and applications.Campo de Entrenamiento de Montacargas - Serie completa de 5 partes
La finalidad de este curso es que empleados que son nuevos en la industria del manejo de materiales logren obtener un mejor entendimiento de nuestra industria, nuestros productos y nuestro argot. Este curso intensivo se comprende de 5 partes las cuales brindan los antecedentes de la industria necesarios para tener un buen comienzo.Register yourself and/or other employees of your company!
Click the button below to register yourself or other employees for this course. You will be able to register multiple employees at the same time. Once you complete the registration, you will receive an order confirmation receipt and each registrant will receive an email confirmation with a link to access their course. The registrants will have access to the course for 90 days from the date of registration.
Member Price: $129
-
Register
- Member - $129
- More Information
-
This second part in the five part series will cover ITA forklift classes 1-3 and give an understanding of how forklifts work including the stability triangle, capacity, load center, data plates, and more. Member Price: $129
Presented by Dave Baiocchi
New employees will have the best chance to succeed if they first gain a basic understanding of our industry, our products, and our terminology. Forklift Bootcamp is a five part series that gives the industry background needed to start out right. This second part in the five part series will cover ITA forklift classes 1-3 and give an understanding of how forklifts work including the stability triangle, capacity, load center, data plates, and more.
Part 2 - Forklift Equipment, Electric includes:
- Equipment dynamics and characteristics
- How forklifts work - The stability triangle
- Lift truck capacity basics
- The importance of “load center”
- Forklift data plates
- The ITA
- Forklift classes 1-3
- Motive Power
Video Presentation Length: 35 minutes
This course is part of the Forklift Bootcamp 5 Part Series. This course is also available in Spanish.
Note: Courses must be registered per individual so that test scores and certificates of completion can be correctly awarded. Individuals will have access to the course for one year from the date of registration.
Member Price: $129
Dave Baiocchi
Dave spent almost 40 years in the material handling industry. He founded Resonant Dealer Services to provide consultancy services across the core areas of dealership best practices and aftermarket opportunities. Prior to becoming a dedicated consultant, he served as a partner at J.M. Equipment Co. for 27 years including 10 years as a general sales manager, and 17 years as a Dealer Principal and Aftermarket Director.
Dave pasó casi 40 años en la industria del manejo de materiales. Fundó Resonant Dealer Services para brindar servicios de consultoría en las áreas centrales de las mejores prácticas de los concesionarios y las oportunidades del mercado de accesorios. Antes de convertirse en consultor dedicado, se desempeñó como socio en J.M. Equipment Co. durante 27 años, incluidos 10 años como gerente general de ventas y 17 años como director de distribuidor y director de posventa.
Forklift Bootcamp Complete 5 Part Series
New employees will have the best chance to succeed if they first gain a basic understanding of our industry, our products, and our terminology. Forklift Bootcamp is a five part series that gives the industry background needed to start out right. The complete series will give an understanding of the dealership organization, forklift equipment, forklift components and applications.Campo de Entrenamiento de Montacargas - Serie completa de 5 partes
La finalidad de este curso es que empleados que son nuevos en la industria del manejo de materiales logren obtener un mejor entendimiento de nuestra industria, nuestros productos y nuestro argot. Este curso intensivo se comprende de 5 partes las cuales brindan los antecedentes de la industria necesarios para tener un buen comienzo.Register yourself and/or other employees of your company!
Click the button below to register yourself or other employees for this course. You will be able to register multiple employees at the same time. Once you complete the registration, you will receive an order confirmation receipt and each registrant will receive an email confirmation with a link to access their course. The registrants will have access to the course for 90 days from the date of registration.
Member Price: $129
-
Register
- Member - $129
- More Information
-
This third part in the five part series will cover ITA forklift classes 4-7 and give an understanding of internal combustion fuels and power trains, transmissions, steering systems, and more. Member Price: $129
Presented by Dave Baiocchi
New employees will have the best chance to succeed if they first gain a basic understanding of our industry, our products, and our terminology. Forklift Bootcamp is a five part series that gives the industry background needed to start out right. This third part in the five part series will cover ITA forklift classes 4-7 and give an understanding of internal combustion fuels and power trains, transmissions, steering systems, and more.
Part 3 - Forklift Equipment, Internal Combustion includes:
- ITA classes 4-7 lift truck equipment
- Right angle stack
- IC Fuels
- IC Power Trains
Transmissions - Tires and their importance
- Steering Systems
Video Presentation Length: 38 minutes
This course is part of the Forklift Bootcamp 5 Part Series. This course is also available in Spanish.
Note: Courses must be registered per individual so that test scores and certificates of completion can be correctly awarded. Individuals will have access to the course for one year from the date of registration.
Member Price: $129
Dave Baiocchi
Dave spent almost 40 years in the material handling industry. He founded Resonant Dealer Services to provide consultancy services across the core areas of dealership best practices and aftermarket opportunities. Prior to becoming a dedicated consultant, he served as a partner at J.M. Equipment Co. for 27 years including 10 years as a general sales manager, and 17 years as a Dealer Principal and Aftermarket Director.
Dave pasó casi 40 años en la industria del manejo de materiales. Fundó Resonant Dealer Services para brindar servicios de consultoría en las áreas centrales de las mejores prácticas de los concesionarios y las oportunidades del mercado de accesorios. Antes de convertirse en consultor dedicado, se desempeñó como socio en J.M. Equipment Co. durante 27 años, incluidos 10 años como gerente general de ventas y 17 años como director de distribuidor y director de posventa.
Forklift Bootcamp Complete 5 Part Series
New employees will have the best chance to succeed if they first gain a basic understanding of our industry, our products, and our terminology. Forklift Bootcamp is a five part series that gives the industry background needed to start out right. The complete series will give an understanding of the dealership organization, forklift equipment, forklift components and applications.Campo de Entrenamiento de Montacargas - Serie completa de 5 partes
La finalidad de este curso es que empleados que son nuevos en la industria del manejo de materiales logren obtener un mejor entendimiento de nuestra industria, nuestros productos y nuestro argot. Este curso intensivo se comprende de 5 partes las cuales brindan los antecedentes de la industria necesarios para tener un buen comienzo.Register yourself and/or other employees of your company!
Click the button below to register yourself or other employees for this course. You will be able to register multiple employees at the same time. Once you complete the registration, you will receive an order confirmation receipt and each registrant will receive an email confirmation with a link to access their course. The registrants will have access to the course for 90 days from the date of registration.
Member Price: $129
-
Register
- Member - $129
- More Information
-
This fourth part in the five part series will give an understanding of forklift components including the operators compartment, masts and carriages, forks, hydraulics, and more. Member Price: $129
Presented by Dave Baiocchi
New employees will have the best chance to succeed if they first gain a basic understanding of our industry, our products, and our terminology. Forklift Bootcamp is a five part series that gives the industry background needed to start out right. This fourth part in the five part series will give an understanding of forklift components including the operators compartment, masts and carriages, forks, hydraulics, and more.
Part 4 - Forklift Components includes:
- Operators Compartment
- Masts and Carriages
- Forks
- Hydraulics
- Acronyms and abbreviations
Video Presentation Length: 44 minutes
This course is part of the Forklift Bootcamp 5 Part Series. This course is also available in Spanish.
Note: Courses must be registered per individual so that test scores and certificates of completion can be correctly awarded. Individuals will have access to the course for one year from the date of registration.
Member Price: $129
Dave Baiocchi
Dave spent almost 40 years in the material handling industry. He founded Resonant Dealer Services to provide consultancy services across the core areas of dealership best practices and aftermarket opportunities. Prior to becoming a dedicated consultant, he served as a partner at J.M. Equipment Co. for 27 years including 10 years as a general sales manager, and 17 years as a Dealer Principal and Aftermarket Director.
Dave pasó casi 40 años en la industria del manejo de materiales. Fundó Resonant Dealer Services para brindar servicios de consultoría en las áreas centrales de las mejores prácticas de los concesionarios y las oportunidades del mercado de accesorios. Antes de convertirse en consultor dedicado, se desempeñó como socio en J.M. Equipment Co. durante 27 años, incluidos 10 años como gerente general de ventas y 17 años como director de distribuidor y director de posventa.
Forklift Bootcamp Complete 5 Part Series
New employees will have the best chance to succeed if they first gain a basic understanding of our industry, our products, and our terminology. Forklift Bootcamp is a five part series that gives the industry background needed to start out right. The complete series will give an understanding of the dealership organization, forklift equipment, forklift components and applications.Campo de Entrenamiento de Montacargas - Serie completa de 5 partes
La finalidad de este curso es que empleados que son nuevos en la industria del manejo de materiales logren obtener un mejor entendimiento de nuestra industria, nuestros productos y nuestro argot. Este curso intensivo se comprende de 5 partes las cuales brindan los antecedentes de la industria necesarios para tener un buen comienzo.Register yourself and/or other employees of your company!
Click the button below to register yourself or other employees for this course. You will be able to register multiple employees at the same time. Once you complete the registration, you will receive an order confirmation receipt and each registrant will receive an email confirmation with a link to access their course. The registrants will have access to the course for 90 days from the date of registration.
Member Price: $129
-
Register
- Member - $129
- More Information
-
This fifth part in the five part series will give an understanding of hydraulic attachments for different applications, usage in multiple racking systems, dock leveling equipment, and more. Member Price: $129
Presented by Dave Baiocchi
New employees will have the best chance to succeed if they first gain a basic understanding of our industry, our products, and our terminology. Forklift Bootcamp is a five part series that gives the industry background needed to start out right. This fifth part in the five part series will give an understanding of hydraulic attachments for different applications, usage in multiple racking systems, dock leveling equipment, and more.
Part 4 - Forklift Components includes:
- Hydraulic Attachments
- Racking systems and usage
- Dock leveling equipment
- Dock door equipment
- Truck restraints
Video Presentation Length: 31 minutes
This course is part of the Forklift Bootcamp 5 Part Series. This course is also available in Spanish.
Note: Courses must be registered per individual so that test scores and certificates of completion can be correctly awarded. Individuals will have access to the course for one year from the date of registration.
Member Price: $129
Dave Baiocchi
Dave spent almost 40 years in the material handling industry. He founded Resonant Dealer Services to provide consultancy services across the core areas of dealership best practices and aftermarket opportunities. Prior to becoming a dedicated consultant, he served as a partner at J.M. Equipment Co. for 27 years including 10 years as a general sales manager, and 17 years as a Dealer Principal and Aftermarket Director.
Dave pasó casi 40 años en la industria del manejo de materiales. Fundó Resonant Dealer Services para brindar servicios de consultoría en las áreas centrales de las mejores prácticas de los concesionarios y las oportunidades del mercado de accesorios. Antes de convertirse en consultor dedicado, se desempeñó como socio en J.M. Equipment Co. durante 27 años, incluidos 10 años como gerente general de ventas y 17 años como director de distribuidor y director de posventa.
Forklift Bootcamp Complete 5 Part Series
New employees will have the best chance to succeed if they first gain a basic understanding of our industry, our products, and our terminology. Forklift Bootcamp is a five part series that gives the industry background needed to start out right. The complete series will give an understanding of the dealership organization, forklift equipment, forklift components and applications.Campo de Entrenamiento de Montacargas - Serie completa de 5 partes
La finalidad de este curso es que empleados que son nuevos en la industria del manejo de materiales logren obtener un mejor entendimiento de nuestra industria, nuestros productos y nuestro argot. Este curso intensivo se comprende de 5 partes las cuales brindan los antecedentes de la industria necesarios para tener un buen comienzo.Register yourself and/or other employees of your company!
Click the button below to register yourself or other employees for this course. You will be able to register multiple employees at the same time. Once you complete the registration, you will receive an order confirmation receipt and each registrant will receive an email confirmation with a link to access their course. The registrants will have access to the course for 90 days from the date of registration.
Member Price: $129
-
Register
- Member - $129
- More Information